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Frequently Asked Questions
- How do the Cellar Coins work?
Cellar Coins are a form of store credit you earn as a member. Each month, you receive £10 in Cellar Coins. At checkout, you can select "pay with Cellar Coins" as your payment method. - When do I get my tasting box?
Tasting boxes are delivered quarterly on the 3rd month anniversary of your subscription. If you signed up on June 25th, you'll get your box within a few days of your 3rd payment clearing in September. - How do I get free shipping over £49?
Free shipping is available via a code sent to you via email. Check your junk mail and add us to your safe sender list to ensure you don't miss any communications. Apply the code at checkout. - How do I get my £40 case voucher?
The voucher is received via email. Check your junk mail and add us to your safe sender list to ensure you don't miss any communications. Apply the voucher at checkout. - How do I get my 5% cashback?
You'll receive email communications soon after placing any order, informing you of the Cellar Coins added to your wallet.
Watch: About Cellar Master Plus benefits
Start your Wine journey
Get £95 of free wine
In the first 3 months you get
- £30 (3 x £10) back in Cellar Coins (store credit) +
- £25 TastingBOX for free +
- £40 voucher for your starter case.
REWARDS
CASHBACK & Cellar coins
Enjoy 5% cashback in Cellar Coins on every order to pay for your future purchases. Save 10% off every bottle and get free delivery on orders over £49.
FREE GIFTS
4 TASTINGBOXES
Receive 4 curated TastingBOXES each year whilst you are a member. Each quarter, you get a TastingBOX with 3 servings of premium wine with the bonus of an interactive tasting with our Master Sommelier Christopher Delalonde via Alexa.
The Collector Club
- Spend at least £5,000 per year at Perfect Cellar
- Limited to 100 members - become part of an exclusive network of private collectors
- Get exclusive access to rare wine allocations
- Enjoy a personal dedicated expert
- Option to store your collection with us
- Exclusive visits to our winemakers
- Plus enjoy all of the perks of the Cellar Master membership